WELCOME TO ERCUIS CUSTOMER SERVICE

We guarantee every transaction is 100% secure. You can safety pay by:

• Credit Cards: Visa, Mastercard, American Express, Discover/Diners, Maestro
• PayPal and PayPal Pay in 3 for installment payments
• Apple Pay on Safari browser
• Google Pay on Android devices
• Klarna Pay Later per for Austria, Finland, Germany
• Klarna Pay Over Time for Austria, Finland, Germany, Italy
• Klarna Pay Now for Austria, Belgium, and Germany
• iDEAL for Netherlands.

Skip the cart steps: with the Express Checkout button, you complete your order instantly. Choose your preferred payment method from Apple Pay, Google Pay and PayPal, and the details saved in it are used to finalise your purchase in a few seconds.

Check your shipping address before confirming. It is the address linked to the payment method you chose and may differ from the address where you want your order delivered.

The charge occurs on your account only when you will receive an email with the confirmation of oder.

The reasons for non-acceptance of the payment can be different: try to check the card details entered when ordering such as the expiry date or the numbers.

If the data are correct, we invite you to check with your bank that your payment limit has not been reached.

If the problem persists, please contact our customer service.

In the event that your order had problems (i.e. some of the items in your order have problems or become no longer available), due to technical and administrative issues, we reject the entire order, deleting the shipping and returns with the full amount you paid.

In this case, you will be promptly notified by email from our Customer Service. If you'll require the same items, you'll need to redo your order at a later time, when the items will come available back again.