WELCOME TO ERCUIS CUSTOMER SERVICE

Contact us and we will meet your requests as soon as possible

• Live chat with us

• Write us an email: online.shop@ercuis.com

• Call us from 9:00 to 13:00 or from 14:00 to 17:00 (CET)

  • 800.029.707 (toll free number valid for Italy)
  • 0039 0321.1916.832 (direct number, valid outside Italy)

Product valuations and estimates

Kindly note that our Customer Care does not provide valuations or expertise regarding cutlery or other items (materials, value, period, or model) for resale purposes. We invite you to consult specialized experts or antique dealers for such requests.

Please use this contact form. We will send you an answer as fast as possible. You should usually receive a reply from us on business days within 24 hours.

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